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1. Look for safety hazards.   Make sure family members and pets are in safe areas.  Remember, fire, smoke and water damage can present Life-Threatening safety concerns that must be addressed.

2. Find your insurance policy.   This will usually give you information to help process your claim faster.  Call your insurance broker or use the 800 number on your insurance policy to report your claim.  Report as accurately as possible what the cause of damage was, and how much of your property was affected.  Record Your Claim Number!  Follow their instructions carefully.  Your insurance company is there to help you!

3. Start a folder .   Keep all pertinent information in one place.  This will help you keep organized.

4. Preserve and protect your property.   All standard property insurance policies state that you, the insured, are authorized and required to take prudent action to minimize your loss.  This may or may not be a recoverable cost, but it is in your best interest to act quickly.

5. Give Projan a call!   570-251-2541  We will answer any of your immediate questions and help you get started.  We will make arrangements to be at your home or office as soon as possible.  Upon arrival, we will review your restoration needs with you.

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testimonials
"Looking at the mess and not even knowing where to begin. Projan came in and took care of everything. We couldn't have done it alone. Your staff is wonderful! … kind and courteous. Thank you so much, everything looks great!"

"I opted to use ProJan for my extensive water damage this past winter.  It was the best decision I ever made!  I appreciated how quickly you got our home back together. ProJan was courteous, professional, fast and neat. The quality was superb and the people were a pleasure to deal with."

"I want to thank you for your quick response and professional handling of our water damage loss. Between ProJan and our insurance company, everything was settled quickly and without disruption to our office routines.  Thank you again for all you did."

"It is such a pleasure for me to work with you and the ProJan team.  Your guys exude integrity, quality workmanship and professionalism."
what do i do first?
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570-224-6133 Fax
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